Return and Refund Policy

Last updated: 1st December, 2024

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Thank you for shopping at The Prop Creators. If, for any reason, You are not completely satisfied with your purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

 

Refund/Exchange Policy

All Products we sell on our website cannot be returned or exchanged. These include; All Occasion Props that are available on our website via; www.thepropcreators.co.uk

Unfortunately, Products on sale cannot be refunded. 

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Return Policy

Unfortunately, all Products cannot be returned or exchanged. We cannot be held responsible for Products that are damaged or lost during shipment. All our products are carefully wrapped and packaged securely to avoid any damages. We are unable to issue a refund unless lost in transit.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us within 24 hours from receiving the products so that we can assist you further;

By email: thepropcreators@gmail.com